Jayanth M
Lead Software Engineer | Pega Architect
Professional Summary
10+ years experienced Pega developer with full SDLC experience. Involved in Designing and implementing use case, Pega Unit testing, defect fixing, production support, platform upgrade, and process improvement activities. Expert in architecting high-performance enterprise systems and pioneering autonomous AI workflows.
Experience
Optum Global Solutions
Lead Software Engineer
- ▹Creation of Custom DX API modelling the framework to maximize reusability and performance.
- ▹Encapsulating steps for Error handling, Request response mapping, logging and monitoring in a single activity providing appropriate Extension points.
- ▹Leveraged class specialization for healthcare clients to support modern User Interfaces used by Pharmacists to decision Prior Authorization requests.
- ▹Created various REST Services for exposing application functionalities to external applications.
- ▹Created a framework for Splunk dashboard for analyzing logs effectively.
- ▹Leading the cross-functional scrum team to deliver best-in-class healthcare software solutions.
Infosys LTD
Consultant / Senior Associate
- ▹Led large-scale Pega Infinity (8.x) migrations and Customer Service framework implementations for global clients like The Children's Place and Mondelez.
- ▹Architected and deployed sophisticated Conversational AI modules including NLP-driven Email Bots and Web Chatbots.
- ▹Proposed and implemented new Pega 8.5 functionalities to maximize ROI for customers.
- ▹Pioneered digital transformation by migrating legacy database systems (Oracle to Postgres).
- ▹Established robust DevOps pipelines using Deployment Manager and Pega Diagnostic Center (PDC).
- ▹Improved UI performance and overall application AHT for complex enterprise systems.
TCS LTD
Senior System Engineer
- ▹Architected and upgraded mission-critical Pega 6.x and 7.1.6 applications for AIG (US & Japan) within the Insurance domain.
- ▹Spearheaded end-to-end development of a high-performance premium calculation engine exposed as a scalable REST Service.
- ▹Collaborated on-site in Tokyo with Japanese SMEs to perform impact analysis and lead successful production migrations.
- ▹Engineered sophisticated UI components and robust background integrations while maintaining strict adherence to Pega Guardrails.
Technical Skills
Pega Platform
Pega 8.x/7.x/6.xCustomer ServicePDCLow-Code App StudioCase ManagementPega CloudDeployment ManagerDevOpsUI/UXKMBIX Extract
AI & Integration
Conversational ChannelsPega NLPText AnalyticsWeb MashupREST/SOAP ServicesCustom DX APIKibanaSplunkGrafana
Tools & Process
Agile StudioJIRAALMServiceNowPanayaAgile/ScrumOnshore-Offshore ModelRelease Management
Certifications
- CLSA (Part 1)
- CPDC (8.0)
- CSSA (7.4)
- CSA (7.1)
Awards
Optum Bravo Award
For excellence in lead engineering
Most Valuable Player Award
Highest recognition for project impact
Infosys On the Spot Award
Fast delivering POC in App Studio
TCS On the Spot Award
Policy Upload Functionality
Best Team Award
Consistently high-performing output
Education
B-Tech (Electrical & Electronics)
Mar Athanasius College of Engineering
CGPA: 8.592015